So this next birthday is sort of a big deal. It isn’t the BIG ONE just yet, but we are THISCLOSE. I am a true believer that age really is just a number, but with that 4-0 looming just over 365-ish days away, I can’t help but think that my last year of my … More La Vida Es un Carnaval
Spring is upon us…well sort of. But things are looking promising; the sun is shining, the days are brighter and my wallet is doomed to take a beating! Besides the dreaded spring clean that will take place, Spring is the undisputed busiest time for birthdays in my family. It started last Friday and I have … More Piece of Cake!
Customer service is such a simple term that seems to be harder and harder to maintain. I’ve been on both sides and can honestly say that it’s not an easy job to be in. There are chronically disgruntled people out there, who seem to ooze difficulty, which just makes it harder for somebody in the … More Putting the customer back in customer service
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