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Putting the customer back in customer service
Customer service is such a simple term that seems to be harder and harder to maintain. I’ve been on both sides and can honestly say that it’s not an easy job to be in. There are chronically disgruntled people out there, who seem to ooze difficulty, which just makes it harder for somebody in the…
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Dreaming of the BIG reveal
My husband and I bought our house when I was pregnant with our little bird. It was pretty outdated and in need of some updating. We are the third owner of this 30+ year old house, in a small little subdivision, north of the city. The previous owners had spent a bit of money on…
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Detoxing
So we have officially ended the week-long celebration for my two-year-old, and that also included Valentines Day celebrations, both at home and daycare/school. Basically that means that my kids have had some form of sugar each and every day this week. Here’s the breakdown: 1. Monday was her actual birthday = mommy’s home baked cake…
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The mouse turns 2!
Where have the last two years gone? I’m sure all parents ask themselves this at least once a year, when their little ones’ birthdays roll around. And I am no exception. Today our little mouse turns two. She has changed so much this year and while I don’t look forward to the famous “terrible twos”,…
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My teenaged dreams come true!
I was a child of the 80s and a teen of the 90s. That means I had the awkward, in-between kid and all-full-of-attitude teen stage when it was the late 80s and early 90s. And the music scene was all over the place. While I grew up with a house full of music, I listened…
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Tania Monaco
tania2atee@gmail.com
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